Customer Service

Questions?

Thank you for being a part of our Just Be Nice® community.

We are dedicated to making your shopping experience a nice one! In order to contact us anytime for any reason, click on the link below and fill out the necessary information. We will make every effort to get back to you as soon as possible.

Open Questions Form

Return and Refund Policies

We want you to love what you ordered from Just Be Nice®. If something is not right, please make a return or an exchange within 30 days of receiving your purchase. Your refund will be credited back to the original method of payment. We’ll email you once we’ve received and processed your return or exchange. Please allow two to three weeks from the time you mail your order for your return or exchange to be processed.

Shipping Policies

Most Just Be Nice® orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped “Standard Service” unless you select an alternative. Orders are generally received within seven business days of shipment. We will send you an e-mail informing you that your order has been shipped.

Privacy Policy and Terms of Use

Just Be Nice® collects customer information in an effort to make your shopping experience more positive and to share information about our products, services and promotions.

We also collect e-mail addresses when you order from our site so that we can send you friendly e-mail messages related to your order. We also maintain a record of your product interests, purchases and whatever else might enable us to make your shopping experience more meaningful. We monitor site use and traffic patterns to improve our web site design and the products we offer. Just Be Nice® cares about you and recognizes that it must maintain and use customer information responsibly. We will not rent or sell your e-mail address for any reason.

Charitable Donations

Charitable deductions are claimed by donors on their individual tax returns (IRS Form 1040). It is up to the donor and his or her tax adviser — not the nonprofit that receives a donation — to determine how much to deduct, and when and how to deduct it. The nonprofit’s role in the charitable tax deduction process is fairly limited. Subject to some important exceptions, a nonprofit is not required to report donations to the IRS or make any tax filings when it receives a donation. The nonprofit’s main responsibility is to make sure it complies with any substantiation and documentation requirements for the donations it receives.

Please consult with your tax advisers or the IRS to determine whether a contribution is deductible. 

Source: Nolo Law For All. Site: www.nolo.com